Want better email results? Keep THIS in mind at all times.

Email Attention Spans

The average adult now has a shorter attention span than a goldfish.

There’s a little irony afoot: Although we’ve been battling tiny phone screens with the growing dominance of mobile device usage, those screens have been getting increasingly larger. Yet that doesn’t mean attention spans are getting any bigger.

So even if your prospects have moved up from the 4-inch screen phone to the 5.5-inch screen, that doesn’t mean their attention spans have followed suit—quite the opposite. We live in a world that is constantly vying for our attention, and we therefore have ever less attention to devote to any one thing…including email.

You’re not going to change that. You’re probably a victim of it too. (Hey! Are you paying attention? Facebook can wait. Stay focused. You’re already halfway through this post, and this is important…)

What you can do is—pardon the choice of words—pay attention. It starts with awareness. Know your audience is quickly scanning their inboxes on their phones, swiping mercilessly, and then judging harshly if they do pause long enough to open an email.

You have to do everything you can to stand out in the inbox.

I mean everything. Pull out all the stops. Don’t tweak a subject line and add a pop of red to your email design and call it good. I mean go for broke. Imagine your audience is made up of three-year-olds and how hard you would have to work to grab and keep their attention, and then after all of that, get them to do something.

Now take that mindset and apply it to your mobile email marketing. Break down every little element and make it pop, sizzle and compel:

  • From name or address: If you haven’t considered a compelling From name for your mobile email marketing, you are long overdue. Look at it objectively and be ruthless. You know sales@worldsworstemail.com is a sucky From name. Do something about it.
  • Subject line: And your subject lines—are yours brilliant or blah? Would you open that email on your smart phone or pass it right on by? You have to be bold here, and you have to be willing to test and test and test again.
  • Preheader text: Another area that has to just rock is the preheader Think of this like teaser text instead, and how you will tease your recipient into dying to open your email.
  • Content: OK, you got them to open it! Next your content has to rock! You need laser sharp focus here. Get to the point immediately. And then stick to it. One message per mobile email. Period. Make it super scannable—think bullet points and short text and icons and color blocks and everything that can chunk up your template and visually deliver it in bite-sized pieces. Short. Short. Short. Short.
  • Email design: Pop pop pop! Make that email design something they can’t take their eyes off of! Images, color, contrast, type—use them wisely and use them well, my friend, so you can get those openers to the…
  • …call to action: Your call to action has to be crystal clear. And compelling. If you’ve gotten them this far, don’t lose them now! Test repeatedly until you figure out what this call to action has to be to compel them to click!

Your email anatomy has to differ for mobile marketing, but your mindset does too. You no longer have the luxury of generic From names, mindless preheaders, wishy washy content, or blah design. Attention spans have shrunk. They will only continue to do so. The time to get noticed is now.

Art by Justin M. Buoni // Just Justin Art

Words by Scott Hardigree // Email Industries


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